Privacy policy
Privacy Policy
Willow & Stone ("we", "us", "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, and how you can exercise your privacy rights. This store is powered by Shopify, which enables us to provide our services to you.
Information We Collect
We collect personal information you provide directly — such as your name, shipping and billing address, email address, and payment information — when you place an order, create an account, or contact us. We also automatically collect certain information about your device and how you interact with our site (such as pages viewed and referring URLs) through cookies and similar technologies, including analytics tools.
How We Use Your Information
We use your personal information to process and fulfill your orders, communicate with you about your order and our products, provide customer support, prevent fraud, comply with legal obligations, and improve our store. With your consent where required, we may send you marketing communications; you can opt out at any time.
Sharing Your Information
We share personal information with service providers who perform services on our behalf — including Shopify (our commerce platform), payment processors, shipping carriers, and analytics providers — solely to operate our store. We may also disclose information to comply with applicable law or to protect our rights. We do not sell your personal information.
Cookies & Analytics
We use cookies and similar technologies to operate our store, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect site functionality.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise any of these rights, email us at support@willowandstonewares.com. We will respond consistent with applicable law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated policy will be posted on this page.
Contact Us
For questions about this Privacy Policy or our handling of your personal information, email us at support@willowandstonewares.com. Willow & Stone is based in Arizona, USA.